Information Protection Services
Information stored on Dental Informatics servers is secure and protected against corruption and theft. The servers also adhere to strict privacy for patient, personal, and research information. However, information stored on individual workstations, whether desktop or portable, is vulnerable to hard drive crashes, viruses, and theft of the device. Wise users understand that the best protection against the loss of the valuable information is storing it in a secure environment and backing it up often.
What you get:
- 10+ gigabytes of information storage
- Security for your information
• Files are protected from hackers by an Internet firewall.
• Physical access is restricted to authorized personnel.
• Information storage is fully HIPAA, FERPA and IRB compliant. - High availability
• Filtered power is guaranteed by battery-backup (UPS).
• Server is located in a climate-controlled data-center. - Convenience
• Ability to access your files from anywhere in the Dental School
• Storage may be divided or shared among specified users. - Tape backups
• Daily tape backups are stored in a fireproof safe on site.
• Monthly tape backups are archived off site in a fireproof safe. - Recovery of lost, deleted or damaged files
• Support staff will recover files from backup tapes when needed. - Priority support
• We'll help make sure you have access to your information.
Schedule and Availability:
This service is designed to be available 24 hours a day, every day. If server upgrades or other scheduled maintenance is necessary, an advance email notification will be sent to inform all users. Maintenance will be scheduled when it is least consequential to users.
Backup of information is performed at the end of every business day. Upon request, we will restore files lost within the previous three weeks within 24 hours, and files lost prior to the previous three weeks within 48 hours.
Our Technology Services Staff are available Monday through Friday from 7:30am to 6:00pm.
Pricing:
- $250/year per 10 gigabytes
- Free 90-day trial of 10 gigabytes for new subscribers
dds.helpdesk@umich.edu • 763-3318
University of Michigan School of Dentistry Computer Use and Confidentiality Agreement
It is the policy of the University of Michigan School of Dentistry to provide our patients with the level of privacy and confidentiality required under the law, whenever we are confided with medical information concerning our patients.
In the course of your work, you may have access to confidential information about patients, their families and/or medical business. By using School of Dentistry computing systems you agree to abide by the Dentistry Confidentiality Agreement. For more information call Dental Informatics at 763-3318.
University of Michigan Policies Regarding Appropriate Computer Use
By using computing resources you agree to abide by all U-M policies and guidelines regarding appropriate use. For policies and guidelines, see www.umich.edu/policies. Policy-related questions and reports of violations can be sent by e-mail to abuse@umich.edu or called in to the consultants at 764-HELP (764-4357). Urgent computer-related crimes that pose a threat to personal safety should be reported immediately to the U-M Department of Public Safety and Security by calling 911 from an on-campus phone ( or 763-1131 from off-campus).