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Informatics - Office Technology

Network & Wifi

Office Technology > Network/Wifi

For classroom, computer, and all technology related support please contact Desktop Support at 763-3318, email us at dds.helpdesk@umich.edu or come to Room B322 in the School of Dentistry. ITS is offering after hours support for faculty and staff.

Video Conference

Office Technology > Video Conference

For Video Conferencing needs contact UMDentVidConf@umich.edu

Systems in Use

GoToMeeting: our current license provides for video conference with up to 25 participants
Skype: Is free and has many practical applications

Dental Informatics staff will meet with you to go over your video conferencing needs and help you get connected for your meeting.

 

Computer Purchase / Repair / Help

Office Technology > Computer Purchase | Repair | Help

Purchases
Dental Informatics processes orders for all computers and related equipment. This includes desktop computers, laptops, phones, tablets, printers and other technology devices. Faculty and staff in academic units need a shortcode to place an order. Staff in administrative units require supervisor approval. Contact dds.helpdesk@umich.edu or call 763-3318 and a technician will assist you with your equipment selection and purchase.

Recommended configurations -

Windows PCs
Campus has negotiated an amazing price for HP desktop and laptop computers. We are taking advantage of these savings and purchasing only HP equipment.

ApplePCs
Campus continues to negotiate the best possible price on Apple equipment. Contact dds.helpdesk@umich.edu or call 763-3318 and a technician will assist you with your equipment selection and purchase.

Repair / Help
Contact Dental Informatics for departmental equipment repairs at dds.helpdesk@umich.edu or call 763-3318.

Windows 7

Office Technology > Windows 7

Obtaining Windows 7 and Office 2010
Windows 7 and Office 2010 are now being loaded on newly purchased computers at the School of Dentistry. To assist you in this transition, we encourage you read the Quick Reference guides that are provided.

Quick Reference Guides

Windows 7 & Browsers 
Windows 7
Internet Explorer 9
Google Chrome

Office 2010
Excel
Power Point
Word
Outlook

If you have any addition questions or concerns, please contact Desktop Support by phone at 763-3318 or by email at dds.helpdesk@umich.edu. We look forward working with you through this very exciting transition.

Passwords

Office Technology > Passwords

Uniqnames
Contact ITS for Uniqname/Kerberos password issues
Information and link to Change Kerberos Password (ITS).

Dentistry & MiDent
Contact Dental Informatics to reset your Dentistry or MiDent password.
dds.helpdesk@umich.edu or call 763-3318

Software Licensing

Office Technology > Software Licensing

Dental Informatics uses software licensing through the college of LS&A.
View the software lists for Mac or PC

Once you identify the software that you need, contact Technology Services - dds.helpdesk@umich.edu or call 763-3318 to request new software installation.

File Storage = Mi Vault

Office Technology > MiVault Server

Dental Informatics maintains a NAS file server to facilitate the non clinical business of the school. Contact Technology Services - dds.helpdesk@umich.edu or call 763-3318 if you have questions about file storage or backups.

Backups / File Restore
File backups are made regularly throughout each day. Contact Technology Services - dds.helpdesk@umich.edu or call 763-3318 to request a file(s) restore.