Network & Wifi
Office Technology > Network/Wifi
For classroom, computer, and all technology related support please contact Desktop Support at 763-3318, email us at firstname.lastname@example.org or come to Room B322 in the School of Dentistry.
What is eduroam?
- eduroam (education roaming) is a secured WiFi network service that allows students, faculty and staff to use their home institution's WiFi credentials to access WiFi network services, when visiting other eduroam participating institutions—without having to set up a guest account.
- eduroam is offered in more than 50 countries throughout Europe and Asia, as well as the United States*, and Canada.
- With hundreds of thousands of WiFi access points sharing a common SSID, eduroam acts as one large, world-wide, wireless hotspot.
- Learn more about eduroam here
Office Technology > Video Conference
For Video Conferencing needs contact UMDentVidConf@umich.edu
Systems in Use
GoToMeeting: our current license provides for video conference with up to 25 participants
Skype: Is free and has many practical applications
Dental Informatics staff will meet with you to go over your video conferencing needs and help you get connected for your meeting.
Office Technology > Computer Purchase | Repair | Help
Dental Informatics processes orders for all computers and related equipment. This includes desktop computers, laptops, phones, tablets, printers and other technology devices. Faculty and staff in academic units need a shortcode to place an order. Staff in administrative units require supervisor approval. Contact email@example.com or call 763-3318 and a technician will assist you with your equipment selection and purchase.
Recommended configurations -
Campus has negotiated an amazing price for HP desktop and laptop computers. We are taking advantage of these savings and purchasing only HP equipment.
Campus continues to negotiate the best possible price on Apple equipment. Contact firstname.lastname@example.org or call 763-3318 and a technician will assist you with your equipment selection and purchase.
Repair / Help
Contact Dental Informatics for departmental equipment repairs at email@example.com or call 763-3318.
Office Technology > Windows 7
Obtaining Windows 7 and Office 2010
Windows 7 and Office 2010 are now being loaded on newly purchased computers at the School of Dentistry. To assist you in this transition, we encourage you read the Quick Reference guides that are provided.
If you have any addition questions or concerns, please contact Desktop Support by phone at 763-3318 or by email at firstname.lastname@example.org. We look forward working with you through this very exciting transition.
Office Technology > Passwords
Contact ITS for Uniqname/Kerberos password issues
Information and link to Change Kerberos Password (ITS).
Dentistry & MiDent
Contact Dental Informatics to reset your Dentistry or MiDent password.
email@example.com or call 763-3318
Office Technology > Software Licensing
Dental Informatics uses software licensing through the college of LS&A.
View the software lists for Mac or PC
Once you identify the software that you need, contact Technology Services - firstname.lastname@example.org or call 763-3318 to request new software installation.
Office Technology > MiVault Server
Dental Informatics maintains a NAS file server to facilitate the non clinical business of the school. Contact Technology Services - email@example.com or call 763-3318 if you have questions about file storage or backups.
Backups / File Restore
File backups are made regularly throughout each day. Contact Technology Services - firstname.lastname@example.org or call 763-3318 to request a file(s) restore.